Patient Feedback

We strive to deliver a high quality of care and we strongly encourage our patients to provide feedback. We openly welcome constructive criticism and positive feedback.

Feedback helps us to develop and strengthen our services, implement improvements and assists us in recognising our staff.

If you have any concerns, suggestions or comments you are more than welcome to speak to your Specialist, one of our reception staff or the Practice Manager.

Feedback forms are available from reception and can be completed in confidence.

If you wish to take your complaint to an external authority, you can contact

The Health Services Commissioner

Level 26, 570 Bourke Street, Melbourne (appointments recommended)
1300 582 113

https://hcc.vic.gov.au/make-complaint